Support

Frequently Asked Questions

1
What is the warranty
on the District?
Question submitted by Paul D
A

The DISTRICT comes with an unlimited 2 year warranty that protects the bike against manufacturer defects. We believe in our products and stand behind their quality. Additionally, replacement parts and accessories are available for purchase.

2
How long does shipping my
District take?
Question submitted by Scott C.
A

Shipping can take anywhere from 2 weeks to
4 weeks.

3
Does LAND process
international orders for
The District?
Question submitted by Ryan C.
A

Not yet. At present and for the foreseeable future, LAND is only processing orders within the continental USA. LAND does have plans to expand into international markets, so we encourage our international friends to follow LAND socials to learn when international shipping becomes available.

4
What future products will be
available?
Question submitted by Evan P.
A

Land will be developing a full suite of additional products and accessories that integrate with the DISTRICT and CORE Platforms.

5
What is the expected life cycle
of the battery?
Question submitted by Scott C.
A

500 cycles or 2 years until it was 5-10% degraded.

6
How is my District shipped? Question submitted by Ryan C.
A

Your District will come fully assembled and ready to ride. LAND uses a premier roll on roll off service that will arrive at your front door with your District.

Don’t see your question? No worries, submit your question and we’ll add it to the list.

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