Frequently Asked Questions (FAQs)

About LAND

ABOUT LAND

• Do LAND products come with a warranty?
• View warranty info here:  https://landmoto.io/pages/refund-policy
• The DISTRICT comes with an unlimited 2 year warranty that protects the bike against manufacturer defects. We believe in our products and stand behind their quality.
  Additionally, replacement parts and accessories are available for purchase. https://landmoto.io/pages/refund-policy

• What future products will be available?
• LAND will be developing a full suite of additional products & accessories that integrate with the DISTRICT and CORE Platforms

• About LAND as a company?   
• LAND proudly designs, engineers & hand-builds its quality products under one American roof with 50+ years of combined experience, including more than a decade in the motorcycle industry.
• Learn more here: https://landmoto.io/pages/about
• Or see what we're up to:
• www.facebook.com/Landmo.to
• www.instagram.com/land_moto/
• www.tiktok.com/@land_moto/

DISTRICT PRODUCT DETAILS

• DISTRICT Quick Overview
• Hand-made in the USA, The DISTRICT is designed to be the most accessible, easiest to own and operate vehicle on the planet. It is a fun but also practical eMoto featuring an approachable low seat height, manageable lightweight, swappable battery packs, 4 ride modes (eBike/eMoped/Motorcycle 1/Motorcycle 2), 70mph top speed and up to 120-mile range.
• Learn more here: landmoto.io/products/district-standard

• How do I adjust my suspension?
• View the suspension overview here

• Can I view or download a District spec sheet? 

DISTRICT SPEC SHEET:

• What makes The DISTRICT DOT approved for street legal riding on public roads?
• LAND uses all DOT certified or we design our parts to DOT standards.

CORE BATTERY INFO

• What are the voltages & amperages of The DISTRICT system?
• The System run 72v nominally and 160 amp nominal

• What's the expected life cycle of the battery?
• 500 Cycles or 2 years until it was 5-10% degraded.

• Can I view or download a CORE battery spec sheet? 

BATTERY SPEC SHEET:

ORDERING / PURCHASING

• Does LAND process international orders for The DISTRICT?
• Not yet. At present and for the foreseeable future, LAND is only processing orders within the continental USA. We encourage our international friends to follow LAND socials to learn when international shipping becomes available:
• www.facebook.com/Landmo.to
• www.instagram.com/land_moto/
• www.tiktok.com/@land_moto/

• How to configure The DISTRICT for shorter or taller riders
• SHORTER: If you are 5’ 4” or shorter, we recommend getting the lowest seat height at 30”. This option is only available for The DISTRICT (street only version) which includes the Pirelli Street tires and then selecting the lower rear shock option. You can also change out the handlebar to a lower rise or flat bar with more sweep (more bend toward the rider).
• TALLER: If your are 6’ 2” or taller, recommend getting the highest seat height at 33”. This option is only available for The DISTRICT Scrambler (on/off-road version) which includes the Shinko   Golden Boys tires and then selecting the taller rear shock option. You also can change out the handlebar to a higher-rise bar with less sweep (reduced bend toward the rider).

• What accessories are available?
• LAND offers a variety of rear racks and guards that you can add at purchase. You are also able to buy them separately at a later date. We will be releasing more accessories soon!

• When will my bike ship? / How to track my order?

• reach out to hello@land.email or call (216) 236-3111 to speak to our team.

• What is the refund / cancelation policy?
• If you would like to cancel or refund your DISTRICT order please read our policy here https://landmoto.io/pages/refund-policy 

For any additional questions contact our team!